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Safe document delivery,
from sender to recipient.

Tempo already moved things quickly. This direction gives it the harder job: move the things that are private, valuable or impossible to replace, and show the chain of care the whole way.

Client
Chant Khialian
Categories
Delivery, Mobile App
Duration
In process
Services
Product strategy, UX, UI design
Projects
Application
Tools
Figma
Co-Designers
Anna Avalyan
Tempo delivery van from the original landing page design

Not faster delivery. More certain delivery.

Tempo already has a solid route foundation. This direction gives it a focused reason to exist: help people move the things that are private, valuable or impossible to replace with a visible chain of care.

Make the moments that matter visible.

01

Verified chain of custody

Problem / A delivery status can say ‘complete’ without proving who received the item.

Solution / Every transfer records courier identity, recipient verification, time and a tamper-seal event.

02

Controlled release

Problem / A name and a door number are not enough for a confidential handoff.

Solution / A one-time release code and recipient check make the final exchange intentional.

03

Live custody, not just a map dot

Problem / For jewelry or legal documents, a moving pin leaves too many questions unanswered.

Solution / The route surfaces courier identity and the exact custody state at each step.

04

Protection matches value

Problem / An item’s value is usually disclosed only after something has gone wrong.

Solution / Declared value and a protection level are agreed before collection, not after an exception.

05

Discreet specialist routing

Problem / A re-route or delay can make a sensitive delivery feel exposed.

Solution / Vetted courier matching and controlled exception alerts keep the journey calm and private.

Turn anxious moments into proof.

01

The risk / Who is actually carrying it?

Show the courier before collection

A profile exposes the person, vehicle and verification state before the package changes hands.

02

The risk / How do I know the package was not opened?

Create a digital seal at pickup

A scannable seal produces a time-stamped custody event the sender can revisit at any time.

03

The risk / What stops the wrong person receiving it?

Release only to the intended person

Recipient verification pairs a one-time code with the final handoff, instead of trusting an address alone.

04

The risk / What does protection mean for this item?

Make value and coverage visible early

The value declaration sits inside the order, so protection is a clear choice rather than fine print.

05

The risk / What happens when the route changes?

Treat exceptions as a confidence moment

Private alerts explain the change, the reason and the next action without exposing unnecessary route detail.

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Route planning

One protected route. Three accountable stops.

Tempo’s original multi-stop model remains the backbone: a single courier can move several sensitive items while every stop retains its own seal, recipient check and proof trail.

Delivery route+
123

Delivery route

Expand to see delivery details

A focused direction for the product team.

6delivery categories can run on one connected route layer
12screens connect discovery, order building, checkout and tracking
4phases took the work from route research to a handover-ready UI kit

The secure-delivery direction gives Tempo a specific job: make the most sensitive journeys feel controlled from collection to release.

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